What We Collect and Why It Matters
We collect information you give us directly — your name, email address, mobile number, and the payment details linked to your DANA, OVO, or GoPay account when you make a deposit or withdrawal. We also gather device and session data automatically: your IP address, browser type,
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and how you navigate the lobby. This helps us detect unusual login attempts and keep your account secure. Transaction records tied to your wallet are retained to fulfil legal and operational obligations; we do not sell or rent them to third parties. When you reach our
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support team via live chat or email, the conversation log is saved so we can follow up accurately. Data shared through GoPay or OVO flows is subject to those providers' own policies as well as ours. We process all of this in line with applicable law,
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and access is restricted to staff and systems that need it to operate the platform. Your payment context — whether you fund via DANA, OVO, or GoPay — shapes the session data we log, but wallet credentials themselves are never stored on our servers.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.